Contact Us
Got a question about a CoinPoker promo code, spotted something that needs updating in one of our reviews, or want to flag an issue with a bonus offer listed on this site? Here's how to reach us.
How to reach the team
You can email us at [email protected]. We read every message and try to reply within a couple of business days, though it can take longer during busy periods. If your question relates to a specific offer or promo code, please include the operator name and the page you were viewing — it helps us track down the detail faster.
What we can help with
We're best placed to answer questions about the content on lovefromjxy.com itself: how we rate crypto poker sites, why a particular bonus code or welcome offer appears the way it does, or where our figures came from. A few examples of what's genuinely useful to send our way:
- Reporting a promo code or bonus term that looks out of date on a review page
- Pointing out a factual error in one of our write-ups
- Suggesting a poker site or feature you'd like us to look into
- General feedback on how we present our comparisons and ratings
What we can't help with
We're an independent review and comparison site — we don't operate CoinPoker or any of the other poker sites listed here, so we can't access your account, process a withdrawal, verify your identity documents, or resolve a dispute over a deposit or bonus credit. For anything account-specific, you'll need to contact the poker site's own customer support team directly through their platform.
Similarly, we can't offer personal financial, legal or tax advice about playing poker with cryptocurrency. For questions that touch on tax treatment of winnings or the legal status of online poker in your state, it's worth speaking to a qualified professional rather than relying on a comparison site for a definitive answer.
Before you write in about eligibility
A common question we get is whether a particular reader can legally sign up and play from their location. We can only give general information here — availability and legal status vary by state, and rules can change. If you're unsure, check your own state's current law before creating an account anywhere. Players must also meet the applicable minimum age requirement (18 or 21, depending on the operator and jurisdiction) to register or claim any bonus.
If you or someone you know needs support
If gambling has stopped being fun or is causing you stress, financial pressure or harm, please reach out for help rather than trying to play your way out of it. The National Problem Gambling Helpline is available at 1-800-GAMBLER. Our Responsible Gambling page has further information and tools for setting limits.
Other useful pages
If your question is really about who we are or how we put our reviews together, our About Us page covers our background and approach. For the terms that govern use of this site, see our Terms and Conditions.
This site does not accept guest posts, sponsored content pitches unrelated to our existing coverage, or requests to remove factual, fair-comment reviews. We do consider corrections and updates when they're backed by verifiable information.